SOFTWARE FOR EXPENSES
Expenses and Benefits – Software including P11Ds
There are many different offerings for software which will manage benefits and the payment of expenses and benefits. Some of these are standard with payroll and or HR software or can be purchased as separate modules; others are specialist stand alone products. Any of these products may or may not incorporate functionality to compile and submit P11Ds.
Many organisations run the payment of expenses and benefits within the Finance function and the compilation of P11Ds may also reside with Finance.
Choosing Successful Expenses Management Software
The most effective software is where the claimant can use drop down menus and pick lists as much as possible thus reducing the amount of data that has to be entered. The more data that has to be entered the less that the claimant will enter and also the more opportunity for incorrect data to be entered/typos to be made. Poor design also increases the amount of manual intervention that is required by the Administrators and impacts on compliance and the ability to reclaim VAT for example.
Using software enables organisations to embed their expenses policy within the system rules; this makes it easier for the Line Manager authorising the claims since the system will identify items that are outside of policy allowing the Line Manager to query the expense and then make an informed decision re authorisation. In addition other rules can be built in re maximum spend in a certain period, different claim rules for different grades, pre authorisation for certain expense types e.g. flights and specifying preferred suppliers.
Some systems also allow claims and or receipts to be imaged and stored on a data base or on the web which means that all documents can be archived electronically which saves on space and gives easier access to the documentation. HM Revenue and Customs are agreeable to this format of archiving and to these Expenses Management Systems.
Reducing Costs and Expected Payback with Expenses Management Software
In helping you choose compliant software suitable for your business, we look to deliver a return on investment within 36 months. Additionally, the indirect savings through increased compliance and the management information all impact on the bottom line. The additional information available to measure spend and understand trends will reduce the payback period even further and continue to deliver savings thereafter. An added bonus of having this information is the opportunity to better negotiate deals with suppliers, and improve accounting and VAT recovery (especially cost apportionment).
Dealing with End User Resistance
Changes in processes are often resisted by the end user and those responsible for the system but this greatly diminishes with products that are user friendly for both the back end operational team and the end user. And very often the usage of a system, especially an online system will allow quicker turnaround of claims and so the claimant benefits from earlier settlement.
Dealing with the Software Companies
Our experience of software installation across a wide range of industries allows us to quickly short-list suitable packages for you and outline their strengths and weaknesses. Additionally, how do deal with the sales-people form the software companies? Have they really put the best deal on the table or is there another 10-15% to shave off that asking price? And what about cutting through the sales speak? Our service includes all areas of defining requirements, procurement and over-seeing the installation and implementation of these full systems plus assistance with benefits realisation.
Making the Case to the Board
You may also need help putting the case to the Board. If needed we'll put the full brief together and help you with the pitch. Most Board members are usually uninformed about such services, don't know the right questions to ask and might not want to rely upon the truth or honesty of sales people. The comprehensive brief outlining all the positive and negative impacts upon your business is essential. Add to this the knowledge that the implementation will be overseen by experienced professionals puts the Board in the best position for decision making about systems which are typically unfamiliar to them.
Our aim to ensure you get the best package available, at the best price possible, whilst ensuring the installation runs smoothly. Call us today to set up a meeting.
Also See:
Expenses Processing -
Reducing Costs,
Strategy & Overview,
Outsourcing...